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FAQs

HELPING YOU EXCEL

Overview            Why Justine?            Earnings & Perks            About The Opportunity            Help & Support

What are the next steps to sign up as a Consultant?

You’ll need to complete the online Consultant Application form by clicking ‘Apply now’ . After this, we’ll send your details to an Area Manager or Business Leader near you. We'll be in touch to arrange an appointment, this can be either face to face or online, where we'll tell you more about Justine and get you up and running.

How do I get started?

On your appointment you’ll receive training and support on how to start your business and tips on how to make it grow.

Can I change my mind?

Even after you're appointed as a Consultant, if you change your mind just contact your Business Leader or Area Manager.

How do I place my order?

Once you're appointed as a Consultant you'll be able to register online and gain access to your Consultant website where you can place your orders. The site also includes access to training materials and information on incentives and much more.

Where do I get support?

You'll get support from your Area Manager or up-line Business Leader. Or you can call our Contact Service Centre on 0860 10 23 45 (Telkom share call) or +27 10 205 5008 (Mobile or International. We are open Monday - Friday from 9am to 7pm and Saturday from 9am to 4pm.

Do I have to work a set number of hours?

No, as a Consultant you are self-employed and it's your own business. You choose the hours you want to work, so it's perfect for fitting in around your other commitments.

What are the next steps to sign up as a Rep?

You’ll need to complete the ‘Become a Rep’ form. After this, we’ll send your details to an Area Manager or Sales Leader near you. We'll be in touch to arrange an appointment, this can be either face to face or online, where we'll tell you more about Avon and get you up and running.

How do I get started?

On your appointment you’ll be talked through a ‘Starter Kit’. There are four to choose from, starting from just £15. The kit includes products and tools to help you get up and running with Avon. You’ll need to order your kit on appointment which will then be charged to your Rep account.

What do I get?

You’ll get to choose which Starter Kit best suits you. All kits come with a choice of business tools to help support you. There are also three kits which offer great value on products so that you can demo them and show them off to customers.

Can I change my mind?

Even after you're appointed as a Rep if you change your mind just contact your Area Manager. All kits are returnable in full only (including all business tools). We’ll take into consideration when brochures or customer order forms have been used. You must inform the Sales Service Centre within 14 days from delivery and return the kit to Avon within 21 days from the date of the notice to the Sales Service Centre.

How do I place my order?

Once you're appointed as a Representative you'll be able to register online and gain access to the Rep website where you can place your order. The site also includes access to training materials and information on incentives and much more.

Where do I get support?

You'll get support from your Area Manager or up-line Sales Leader. Or you can call our service centre team on 0333 234 5000.

Do I have to work a set number of hours?

No, as a Rep you are self-employed and it's your own business. You choose the hours you want to work, so it's perfect for fitting in around your other commitments.

Do I have to pay a joining fee?

When you apply to become a Rep there's nothing to pay upfront. The admin fee of £16 will only be charged to your Rep account after you've placed your first order - this will be split into £10 in your first campaign and £6 in your second campaign.

What do I get?

When you're appointed you'll get brochures for your first two campaigns so you can get started straight away. You'll also have access to a dedicated call centre, digital tools to help grow your business and online training.

Can I change my mind?

Even after you're appointed as a Rep if you change your mind just contact your Area Manager, and of course you don't pay the admin fee unless you have placed your first order. There's also a 28 day no quibble money back guarantee on our products so you can be assured that your friends, family and customers can try the products worry free.

How do I place my order?

Once you're appointed as a Representative you'll be able to register online and gain access to the Rep website where you can place your order. The site also includes access to training materials and information on incentives and much more.

Where do I get support?

You'll get support from your Area Manager or up-line Sales Leader. Or you can call our service centre team on 0333 234 5000.

Do I have to work a set number of hours?

No, as a Rep you are self-employed and it's your own business. You choose the hours you want to work, so it's perfect for fitting in around your other commitments.

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